Privacy Policy
Last updated: April 2025
Synqra is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly: name, email, company name, and role when you create an account. We also collect usage data such as pages visited, features used, and device information to improve the platform experience.
2. How We Use Your Information
We use your information to provide and improve Synqra's services, communicate with you about your account, send product updates (with your consent), and ensure platform security. We do not sell your personal data to third parties.
3. Data Storage and Security
All data is encrypted at rest using AES-256 and in transit using TLS 1.3. We use SOC 2 aligned infrastructure with regular security audits. Your content is stored in isolated environments with strict access controls.
4. AI and Your Data
Your content is never used to train AI models. AI processing is performed in isolated sessions and results are not shared between accounts. We use AI solely to deliver the features you request within your workspace.
5. Third-Party Services
We use select third-party services for hosting, analytics, and payment processing. These providers are contractually bound to protect your data and use it only as instructed by us. We do not share your content with third parties.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can export your data or request account deletion by contacting us at privacy@synqra.com. We respond to all requests within 30 days.
7. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@synqra.com or through our Contact page.